Pages on our website may include embedded content from third-party websites, such as videos, maps, social media posts, or other media.

Embedded content behaves in the same way as if you had visited the third-party website directly. These third-party websites may collect data about you, use cookies, employ additional tracking technologies, and monitor your interaction with the embedded content, particularly if you are logged into an account with that third-party service.

Orlune Media does not control the privacy practices of these third-party websites. We encourage you to review their respective privacy policies before interacting with embedded content.

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Examples of third-party services that may provide embedded content include:

• YouTube

• Vimeo

• Google Maps

• Instagram

• LinkedIn

• X (formerly Twitter)

SMS Communication

If you choose to provide your phone number, Orlune Media may contact you via SMS or other messaging services for purposes related to your enquiry, consultation, project, or account.

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These communications may include:

• Consultation confirmations

• Appointment reminders

• Project updates

• Important service notifications

• Customer support
   

We will not send promotional or marketing SMS messages without your consent where required by applicable law.

Standard message and data rates may apply depending on your mobile carrier.

If you no longer wish to receive SMS communications, you may contact us at hello@orlunemedia.com to update your communication preferences.
 

How Long We Retain Your Data

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Orlune Media retains personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Retention periods may vary depending on the type of information collected:

• Contact and consultation enquiries: Up to 24 months after our last communication.

• Client project information: For the duration of the project and for a reasonable period afterward for business, legal, and record-keeping purposes.

• Creative Network applications: Up to 24 months unless you request deletion sooner.

• Newsletter subscriptions: Until you unsubscribe or request deletion.

• Payment and invoicing records: As required by applicable tax and accounting laws.

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When personal information is no longer required, we will securely delete or anonymize it where reasonably practicable.

 

What Rights You Have Over Your Personal Data

Depending on your location and applicable law, you may have the right to:

• Request access to the personal information we hold about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of your personal information where legally permitted.

• Withdraw your consent for processing your personal information where consent is the basis for processing.

• Request that we limit or object to certain processing activities.

• Unsubscribe from marketing communications at any time.
   

To exercise any of these rights, please contact us at:

hello@orlunemedia.com
 

We will respond to legitimate requests within a reasonable timeframe and in accordance with applicable laws.

 

Where We Send Your Data

To operate our business and provide our services, Orlune Media may share or process your information with trusted third-party service providers, including but not limited to:

• Wix (website hosting and forms)

• Stripe (payment processing, when enabled)

• Wise (international payment processing, when applicable)

• Google Analytics (website analytics, if enabled)

• Email service providers (for newsletters and communications)
   

Some of these providers may process or store your information in countries outside your own. We work only with reputable service providers and take reasonable steps to help ensure your personal information is handled securely and in accordance with applicable privacy laws.
 

Orlune Media does not sell your personal information to third parties.